Return & Refund Policy
Last updated: January 2026
At The Blue Fit (thebluefit.shop), customer satisfaction is our priority. Please read our Return & Refund Policy carefully before placing an order.
1. Return Eligibility
We accept returns only under the following conditions:
- Product received is damaged or defective
- Wrong product delivered
- Size or item mismatch (if applicable)
Return requests must be raised within 48 hours of delivery.
2. Non-Returnable Items
The following items are not eligible for return or refund:
- Products damaged due to misuse or improper handling
- Items without original packaging, tags, or invoice
- Products purchased during clearance or sale (unless defective)
- Personalized or custom-made products
3. Return Process
To initiate a return, please email us at help.shirtkart@outlook.com with your order ID and clear images or videos of the product.
Once approved, we will arrange a pickup or provide return instructions.
4. Refund Policy
After receiving and inspecting the returned product, refunds will be processed within 5–7 business days.
- Prepaid orders: Refund will be credited to the original payment method
- Cash on Delivery (COD): Refund will be processed via bank transfer or UPI
5. Replacement Policy
In eligible cases, we may offer a replacement instead of a refund, depending on product availability.
6. Shipping Charges
Shipping charges are non-refundable unless the return is due to our error (damaged or incorrect product).
7. Late or Missing Refunds
If you have not received your refund after the stated period, please contact us at the email below with your order details.
8. Policy Updates
We reserve the right to modify this policy at any time without prior notice. Changes will be updated on this page.
9. Contact Us
For any questions regarding returns or refunds, contact us:
📧 Email: help.shirtkart@outlook.com
🌐 Website: thebluefit.shop